In order for the System to complete a sale on your website, you have to properly introduce your Distributor ID and sponsor. This is so Enagic knows who to pay the commission for that sale.
To do that, simply click on the Distributor number displayed next to your picture at the top of your Backoffice System's main page.
That will take you directly to your Distributor ID Manager page.
There you will see 4 boxes:
Select Branch for this ID
Distributor ID
Distributor phone
Distributor email
Fill out this information and click on Validate.
All distributor IDs must be now validated by Enagic first. Please make sure to use the same data you provided when first signing up as a distributor.
If the info you provide does not match Enagic's records the system will show an error message. You will then need to contact Enagic directly to make the proper changes.