To access your new Distributor Area you are now required to log into Backoffice and validate your Distributor ID. 

This step was requested by Enagic to maintain their database up to date. If you have troubles signing in, or if the system shows an error, it must be due to a mismatch in Enagic's records. 

This means you probably registered a different email, address, phone or there's a typo in your name by the time you first registered as an Enagic Distributor. 

Unfortunately, we don't have access to check your validation information here at EWS. We can't access Enagic's database.     

You will need to open a chat on Enagic.com for this.  Make sure that they check each letter as any typo will prevent you from validating.